Best Western Priory Hotel Bury St. Edmunds Exterior photoBest Western Priory Hotel Bury St. Edmunds Exterior photoBest Western Priory Hotel Bury St. Edmunds Exterior photo

Best Western Priory Hotel

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From$56 /night
Check-in
20Jul
Check-out
21Jul
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Tollgate, Bury St. Edmunds, IP32 6EH
-
Less than 15 minutes on foot from the centre of Bury St Edmunds
Very good
7.7
7.4
/10
3.8
3.5
/5

Nestled 3.4 km from Hardwick Heath, the 3-star Best Western Priory Hotel Bury St. Edmunds has a private art gallery. Located about a 25-minute walk from the 16th-century Anglican church "St Edmundsbury Cathedral", this premier hotel features 53 rooms with views of the garden.

Location

Bury St. Edmunds centre can be reached within 20 minutes' walk. Nowton Park is a few steps from the Best Western Priory Bury St. Edmunds, while Philip Road bus stop is approximately 200 metres away.

Standing 30 minutes' walk away, the operating St Mary's Church is a hard-to-miss divine tourist destination.

Bury St Edmunds train station is located around 1 km away.

Rooms

Featuring coffee/tea making facilities, the rooms are allergy-free and equipped with Wi-Fi and a LCD TV set.

Eat & Drink

Lunch is served in the onsite à la carte restaurant daily, and dinner can be enjoyed at the à la carte restaurant. Gastronomic options include a lounge bar. It also features a lounge for guests' comfort. The restaurant Tollgate lies 5 minutes on foot from Best Western Priory Hotel.

Leisure & Business

There is a leisure club at the hotel.

“The Priory's tranquil garden setting and Grade II listed charm create a distinctly romantic atmosphere, though some rooms could use refreshing. I found the on-site restaurant to be a true highlight, demonstrating clear dedication to quality. The staff's helpfulness stood out, making it a worthwhile consideration despite minor inconsistencies.”
Hotel logo
James DavidEditor-in-Chief at Dogfriendly-hotels

Select your room type

The hotel provides many room choices—family rooms, doubles, and pet-friendly suites—with breakfast, free cancellation, and special offers
  • Superior Double Room Non-Smoking
    2 persons
    13 m²
    1 Double bed
  • Classic Single Room
    2 persons
    12 m²
    1 Single bed
  • Classic Twin Room
    2 persons
    13 m²
    2 Single beds
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Rates & availability calendar

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July 2026 - July 2027
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Check-in/ Check-out

Facilities

Hotels feature amenities designed to keep both you and your pet comfortable
Facilities: Very good
7.7/10Review score

General

  • No smoking on site
  • Free parking
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Allergy-free rooms
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Golf course

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Picnic area/ Tables
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Board games
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Garden area
  • BBQ facilities
  • Leisure/ TV room

Room features

  • Free Wi-Fi in rooms
  • Heating
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Trouser press

Media

  • Direct dial telephone
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Dining Onsite

At Best Western Priory Hotel, guests are invited to indulge in a delightful dining experience that celebrates variety and authenticity. With options catering to all dietary needs, diners can enjoy hearty breakfasts and charming dinner settings that embrace the beauty of the surrounding gardens.
Best Western Priory Hotel Bury St. Edmunds Restaurant photo
Best Western Priory Hotel Bury St. Edmunds Restaurant photo

Restaurant #1

Vegetarian, Vegan, Gluten-free
Ambiance
Nestled within lush gardens, this restaurant boasts a serene view, making it ideal for both cozy meals and vibrant gatherings. The new Garden Room offers a versatile setting, perfect for events and functions.
Key Offerings
Featuring dishes that earn 1 AA rosettes for food, the restaurant presents a thoughtful menu catering to vegetarian, vegan, and gluten-free preferences, ensuring a culinary experience that aligns with diverse tastes. Guests can also enjoy alfresco dining in the garden.
Reservation
Reservations recommended.
Open for breakfast and dinner; hot breakfast is provided via room service only.

Location

Tollgate, Bury St. Edmunds, IP32 6EH
Explore Bury St. Edmunds
Local Highlights
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Moyse's Hall Museum
Moyse's Hall Museum
25 minutes' walk
Historical exhibits in a medieval building highlight Bury St Edmunds' rich past, featuring unique artifacts and local art.
The Apex
The Apex
25 minutes' walk
A modern venue hosting concerts, theater, and community events, known for its excellent acoustics and inviting ambiance.
St Edmundsbury Cathedral
St Edmundsbury Cathedral
25 minutes' walk
A stunning architectural feat, this cathedral features beautiful stained glass and offers occasional guided tours and events.
Abbey Gardens
Abbey Gardens
25 minutes' walk
Scenic gardens with lush lawns, historic ruins, and a playground, perfect for families and those seeking a peaceful retreat.
CurveMotion
CurveMotion
17 minutes' walk
An indoor activity center offering fun options like trampolining and climbing, ideal for thrill-seekers and families alike.
Nowton Park
5 minutes' drive
A tranquil park perfect for walking, cycling, and picnicking, boasting various trails and landscaped gardens across its grounds.
Tollgate
4 minutes' walk
Local pub with a casual atmosphere, serving a range of classic British dishes and ales. Reservations recommended during peak hours.
Rockers Cafe
17 minutes' walk
A vibrant, themed cafe known for its hearty breakfasts and delicious comfort food, catering to vegetarians and meat lovers.
Hilltop Cafe
18 minutes' walk
Charming cafe with a cozy atmosphere, offering homemade cakes and sandwiches. Perfect for a quick lunch or afternoon tea.
The Apex
The Apex
25 minutes' walk
A lively venue with regular gigs and performances, suitable for all ages and known for its welcoming vibe and excellent coffee.
Old Cannon Brewery
15 minutes' walk
A local brewery offering tours and tastings, perfect for craft beer enthusiasts. Enjoy live music events in a relaxed setting.
Local transport and travel tips
  • City Centre
    Bury St. Edmunds 18 min  ·  1.5 km
  • Airports
    Cambridge (CBG) 63 min  ·  41.6 km
    London Stansted (STN) 119 min  ·  79.3 km
  • Train
    Bury St Edmunds Railway Station 11 min  ·  900 m
  • Bus
    Bus stop 3 min  ·  200 m
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Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
The hotel offers a full breakfast at the price of GBP12.95 per person per day.
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are allowed on request.
Year renovated:
2009
Number of rooms:
53

Reviews and Ratings

Feedback about Best Western Priory Hotel from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Guests frequently appreciate the Best Western Priory Hotel's well-maintained grounds and the convenience of plentiful parking. The superior rooms are often described as spacious and classically styled, while the breakfast receives positive comments for its variety. The hotel is situated within walking distance of Bury St Edmunds' shops and Abbey Gardens, although some guests have noted it's about a half-hour walk to the town center. The restaurant overlooks the gardens, enhancing the dining experience.
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Review score
Based on 740 verified reviews
7.1 /10
Very good
65 %
Recommend
Staff
8.7/10
Free WiFi
8.5/10
Paid Wi-Fi
7.1/10
Breakfast
7.5/10
Pros
Convenient location
Well-kept gardens
Pleasant staff
Cons
Tired rooms
Guest reviews
based on 740 reviews
7.1/10
based on 1015 reviews
7.7/10
Ethan from Canada
Single
Classic Double Room Non-Smoking
3 nights in November 2025
|
Reviewed: February 11, 2026
9/10
cooked breakfast helpful staff
the breakfast offered a huge range of items for both continental and cooked options i found the service to be really good with meals coming out together the food quality was very nice. my room was equipped with a hairdryer and soap and shampoo i had everything i needed for my stay.
the entrance to the car park was quite narrow which required some maneuvering i noticed a few roadworks outside that added to the challenge.
0 Helpful
Aaron from United States
Single
Classic Double Room Non-Smoking
3 nights in November 2025
|
Reviewed: February 02, 2026
9.0/10

fantastic carvery and lovely garden!

generous portion delicious meat various trimmings
I visited for sunday lunch and the carvery was fantastic. there were three meats available, and the portions were generous (i was so happy!). i also loved all the sauces and trimmings. There were as many roasties and yorkshires as i wanted. they even have children's options!
the room was slightly dated and could benefit from a small refurbishment.
Service
10/10
staff members were very cute and friendly all the time. i found them attentive and proactive with guest requests. the team embraced the spirit of the weekend, which i really liked (especially the bartender!).
Facilities
9/10
the hotel provides good parking facilities . the outdoor area features a well-kept attractive garden. there are many outdoor seats and tables available for relaxation and dining, which i took advantage of .
Location
8/10
the hotel's location is quite convenient for accessing nearby attractions. it provides a serene escape with easy access to local amenities. the picturesque surroundings enhance the overall experience for every guest.
0 Helpful
|
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Ryan from United Kingdom
Single
Classic Double Room Non-Smoking
3 nights in October 2025
|
Reviewed: November 19, 2025
7/10

Reasonable Stay

friendly staff fresh cookie large room unclear signage cheap shower head temperature control
The staff was friendly and helpful. They found us with fresh cookies each. The room was large, located in the courtyard. The bath was big and clean.
Finding my room was a bit challenging due to unclear signage. The shower head was a quick fix. The temperature control for the shower was difficult to move from hot to cooler. It resulted in a near scorch miss.
0 Helpful
jayden from united kingdom
Family with children
superior double room
3 nights in August 2025
|
Reviewed: October 07, 2025
9/10

quiet spot with good access

good parking quiet spot good breakfast friendly staff
i found good parking at the hotel. the room was away from the main building , which i appreciated. breakfast was good, once i located the breakfast area. friendly staff assisted with any questions i had.
the room seemed a little dated and could use some updating.
Location
9/10
the hotel enjoys a convenient location , within reasonable walking distance to the town center. it is easy to access key local attractions and amenities. a taxi ride can shorten travel time if preferred.
0 Helpful
|
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FAQs
About Best Western Priory Hotel
What is the distance between Best Western Priory Hotel and the city center of Bury St. Edmunds?
The hotel is less than 2 km from the city center of Bury St. Edmunds.
How far is Best Western Priory Hotel from Cambridge Airport?
The hotel is approximately 45 km from Cambridge Airport, which takes around 32 minutes by car.
What dining options are available at Best Western Priory Hotel?
The on-site Garden Restaurant offers formal, yet relaxed dining and a lounge bar is also available.
Is parking available at Best Western Priory Hotel?
Free parking is available on-site with spaces for over 50 cars.
What amenities can guests find in the rooms at Best Western Priory Hotel?
Rooms include free Wi-Fi, a flat-screen TV with satellite channels, tea and coffee making facilities, and toiletries.
What are the check-in and check-out times at Best Western Priory Hotel?
Check-in is at 15:00 and check-out is by 11:00.
What nearby attractions are close to Best Western Priory Hotel?
The hotel is close to The Abbey Gate (1 km), Moyse's Hall Museum (1 km), and Ickworth House (5 km).
Does Best Western Priory Hotel offer a golf course?
Yes, the hotel features an on-site golf course.
What breakfast options are available at Best Western Priory Hotel?
Breakfast is available for an additional charge of 12 GBP and can be ordered via room service.
What services does Best Western Priory Hotel offer for business travelers?
The hotel provides meeting rooms equipped with natural daylight and excellent banqueting facilities.
What leisure facilities can guests enjoy at Best Western Priory Hotel?
Guests can relax in the landscaped gardens or enjoy the leisure/TV room.

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